Problems with our websites

Figure holding a large red wrenchApologies

Just a quick note to all our readers to explain the outages we’ve been having.

First, I want to apologise for the downtime and sporadic outages you’ve probably experienced. We tried and failed to avoid those issues, but we think everything is sorted out now.

Moving house is never easy

Newspaper showing "EPIC FAIL" headlineWe outgrew the capabilities of our former service provider’s hosting package in the last few months. Our issues started slowly, with occasional unexplained outages, and got progressively worse. After finding that we were getting abysmal tech support from the people we had been working with for a decade, we decided to cut the old provider off, and move to another well reviewed Canadian provider.

In the last ten days we have had some issues crop up through the migration process, but now we think we have everything fixed. The new server is running faster and better than anything we’ve had before, and “fingers crossed”, nothing else will come up at least for a while.

Secure services, faster server

Both ComplianceInsight.ca and MachinerySafety101.com should now be served automatically from our https secure service, so let us know if you see any problems crop up.

Thanks for sticking with us through this! We have another new article in the ISO 13849-1 analysis series publishing soon, so stay tuned!

Author: Doug Nix

+DougNix is Managing Director and Principal Consultant at Compliance InSight Consulting, Inc. (http://www.complianceinsight.ca) in Kitchener, Ontario, and is Lead Author and Managing Editor of the Machinery Safety 101 blog.

Doug's work includes teaching machinery risk assessment techniques privately and through Conestoga College Institute of Technology and Advanced Learning in Kitchener, Ontario, as well as providing technical services and training programs to clients related to risk assessment, industrial machinery safety, safety-related control system integration and reliability, laser safety and regulatory conformity.

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