ESA Manufacturer Registration in Ontario, Canada

Electrical Safety Authority LogoThis story updated 2014-02-04, 2018-06-11, and 2020-06-07.

Update on this story

2020-06-07 ? ESA has removed all references to the Manufacturer’s Registry from their website.


Since this story was originally written in March of 2009, all mention of the Manufacturer’s Registry has disappeared from the ESA website. When I have tried to contact people involved in the original rollout of the Registry, they do not respond. I have asked for the opportunity to interview one person in particular and had yet to receive any kind of reply.

It would seem that this program has been allowed to quietly die, however, the legislation that permitted it to be created in the first place remains unchanged. Depending on the mood of those in charge, it could theoretically be brought back to life again.

Since February 17th, 2009, there has been an interesting discussion thread on the PSES‘s EMC-PSTC list on the new Manufacturer’s Registry in the Province of Ontario, Canada. Since there was so much interest, I decided to try to summarize things here.


Ontario is the second oldest and the most populous Province in Canada, with 14,193,384 people as of 1-Jul-2017. Canada has 10 Provinces and three Territories. Ontario, along with Qu?bec, form Canada’s manufacturing heartland. Due to Ontario’s population and contribution to Canada’s GDP, the Province is often a leader in new legislation.

The ESA, or the Electrical Safety Authority as they are more properly known, is the Authority Having Jurisdiction (AHJ) in the Province of Ontario, Canada. This means that they are authorized by the Government of Ontario to regulate electrical safety in the Province. ESA was formerly the inspection arm of Ontario Hydro, a crown corporation dissolved in 1998. ESA provides building and equipment electrical inspection services to the public and industry in the Province and publishes the Ontario Electrical Code. The Code is adapted directly from CSA’s Canadian Electrical Code – Part 1 (CSA C22.1), with Provincial deviations.

On 1-Aug-07, the Ministry of Small Business and Consumer Services filed Ontario Regulation 438/07, Product Safety. This new regulation enables the Electrical Safety Authority to regulate the safety of electrical products and equipment sold and used in Ontario.

The regulation was phased in to ensure that ESA and stakeholders had enough time to develop technical guidance to support the regulation.

  • On 1-Oct-07 the sections of the regulation that govern approval of electrical products (currently contained in the Ontario Electrical Safety Code) and that allow notice be given to the public of unsafe electrical products came into effect.
  • On 1-Jan-08 other sections relating to ESA?s investigative and order-making powers came into effect.
  • On 1-Jul-08 sections of the regulation requiring organisations to report serious electrical incidents or defects came into effect.
  • On 1-Apr-09 the Registry will open, and manufacturers can begin to register with ESA. For manufacturers currently selling products in Ontario, registrations must be completed by 30-Aug-09. If your company wants to begin selling products in Ontario, the company must register before products can be sold. This requirement has been postponed. For more information, see this article.

What is the Registry?

Recent Changes in the Ontario Electricity Act have increased the requirements for reporting of “serious incidents” with electrical origins. These requirements are found in Ontario Regulation 438 on Product Safety. In the past, significant numbers of injuries caused by either unapproved equipment, or fraudulently marked equipment have occurred. When ESA has investigated the equipment, they run into problems with finding the originator of the gear, and therefore the person or company who bears responsibility for the problem. The new additions to the regulation address this by requiring reporting of severe injuries caused by electrical equipment. In order to improve traceability of electrical products sold in Ontario, ESA introduced the Manufacturer’s Registry and made it mandatory under their authority as the AHJ in Ontario.?See the Ontario Regulation. Registration begins 1-Apr-09. Registration must be completed by 30-Aug-09. The mandatory Registration deadline has been indefinitely postponed. A fee of CA$350 must be paid in the first year, with a reduced fee in each following year.

Manufacturers of electrical equipment for sale in Ontario are required to register with ESA, regardless of whether they are located in Ontario or elsewhere. Failure to register will mean that certified or labelled electrical products will be deemed to be unapproved and non-compliant with the Ontario Electrical Code. Under Regulation 438, it is illegal to sell, display or use unapproved electrical products [Section 5]. Under the Industrial Establishments regulations (part of the Ontario Occupational Health and Safety Act), it is illegal to use unapproved electrical products in the workplace [Section 40]. Similar requirements are also found in the Construction Regulations (Ontario Regulation 213, Section 185).

More information on the Registry can be found on the ESA website in the Product Safety area. There are some FAQ’s available from this page as well. They include:

*If the links fail to work, please see the download links at the end of this article.

The registration is per manufacturer and NOT per product, so once you have registered your company you do not need to re-register for every product.

Recognized electrical safety marks

ESA provides a list of all of the Certification and Inspection marks that are recognized in the province. As long as your product or the products you are selling bear one of these marks, the product can be displayed, sold or used in the Province, presuming the manufacturer is registered.

View the list of Recognized Marks and Field Evaluation Labels.

What is a ‘serious incident’?

Regulation 438 defines a serious incident in Section 1:

?serious electrical incident or accident? means an electrical incident or accident that,

(a) results in death or serious injury to a person,

(b) has the potential to cause death or a risk of serious injury to a person, or

(c) causes or has the potential to cause substantial property damage.

Reporting Requirements

Once your company has registered with ESA, any serious incidents occurring anywhere you market your products becomes reportable, but only for products sold in Ontario.

Quoting from Regulation 438:

8. (1)??A manufacturer, wholesaler, importer, product distributor or retailer that becomes aware of a serious electrical incident or accident or a defect in the design, construction or functioning of an electrical product or device that affects or is likely to affect the safety of any person or cause damage to property, shall report to the Authority as soon as practicable after becoming aware of the serious electrical incident or accident or defect.

(2)??A certification body or field evaluation agency that becomes aware of a serious electrical incident or accident or a defect in the design, construction or functioning of an electrical product or device that was the subject of a report given by the certification body or field evaluation agency that affects or is likely to affect the safety of any person or cause damage to property shall report to the Authority as soon as practicable after becoming aware of the serious electrical incident or accident or defect.

There is more to Section 8 of the regulation than quoted. Additional subsections include information on what needs to be in the report and who needs to be involved in the investigation. If you need to make a report, check the rest of Section 8 first.

For example, say that your company manufactures a widget, Model 1523. Model 1523 is sold in the USA, Ontario Canada, Mexico and India. The company also manufactures a different widget, Model 2000, sold in the USA and Mexico.

At some point, reports of electrical shock and fires caused by Model 2000 start to come into your Product Safety department. Do you need to report this to ESA? NO – Model 2000 is not sold in Ontario, so severe incidents caused by that model do not require reporting to ESA.

Model 1523 has a clean record, so no reporting is required there. After manufacturing Model 1523 for a few years, a key component is changed for a cost reduced version from a different supplier. Six months after the change, reports come in from Mexico and India that users have been killed by electric shock received from units of Model 1523. After investigating the reports, your Product Safety department determines that the faulty units used the new component. Do you need to report this to ESA? YES – because Model 1523 is sold in Ontario.

Here’s another example. Your company imports electrical products from a number of countries and sells them wholesale to large retailers, some of whom have stores in Ontario. Do you need to register? NO – But you cannot legally sell products from manufacturers who are not registered in Ontario.

What if the products are imported into Ontario but are not sold to users in the Province, and are only warehoused and wholesaled to retailers or other distributors outside of Ontario? Do you need to register? NO – But you must comply with the requirements in the other jurisdictions where the product is sold. Check with the AHJ in each Province or Territory where your products are sold to determine the requirements.

What if I become aware of serious incidents that are occurring with the products I sell in Ontario? You MUST report them to ESA, whether you make the product, import, distribute or retail it.

What Products are Covered by the Regulations?

  • Consumer electrical products;
  • Commercial electrical products;
  • Electrical Medical Devices;
  • Industrial electrical products;
  • Wiring devices and products;
  • Battery-operated devices used in Hazardous Locations;
  • Battery chargers used with battery-operated products;
  • Hardwired and plug-in life safety products like Smoke Detectors and CO Detectors;
  • Certified components used in any of the above.

Will this become a Canadian National System?

This is not yet known. There are discussions going on with the other Provinces and Territories, however, these are very preliminary stages. ESA has stated that they are supportive of a National Program should it be developed, but at this time these requirements exist only in Ontario.

Tax Grab?

Some people have expressed the opinion that this is simply a way to mask a new tax since registration fees are payable on an annual basis. In fact, a means is required to fund the registry, and the fees collected are to be used for that purpose. See the Funding Model Report. Since ESA’s mandate is to protect the people of Ontario from electrical hazards, and since there are increasing numbers of serious incidents occurring where the products turn out to be unapproved or fraudulently marked, this is a reasonable way for the Authority to gain control over the products entering the marketplace, and to hold everyone in the supply chain responsible for ensuring that only approved products are sold in the Province.

Since there is no new marking requirement, and since reputable manufacturers are already certifying or labelling their products for sale, and furthermore since the registration fee is quite small for any organization selling any quantity of product in the Province, this is not an onerous requirement. You are still free to have an SCC accredited body whose mark is recognized in Ontario do the certification work.

Will it work?

Will the Registry actually reduce the incidence of fraudulently marked or unmarked products on store shelves, thereby improving electrical safety in the Province? This is the big unknown. Canadians are known for creating registries in response to a perceived need to control something. Notable failures include the National Do Not Call registry was supposed to allow Canadians to register their phone numbers with the government, who was then requiring Canadian based telemarketers to scrub those numbers from their calling databases. Unfortunately, this only provided numbers to off-shore telemarketers who are using the DNC Registry lists as a way to get numbers to call.

It’s unfair to group this registry with the previous example for a number of reasons. The implementation of this registry is different from the previous example in intent and execution. Compliance is monitored by the entire supply chain. It probably stands a pretty good chance of working. Time will tell!


[mdocs single-file=”faq_manufacturers.pdf”]

[mdocs single-file=”faq_industry.pdf”]

[mdocs single-file=”Stakeholder_Findings_Final_Document.pdf”]

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5 thoughts on “ESA Manufacturer Registration in Ontario, Canada

    1. Thanks tfortin for your post. The facts in my post will stand up to scrutiny, and at the moment registration is mandatory if only because ESA says it is.

      I can appreciate your position on this matter, and in fact it mirrors my original question posed to ESA – “What is the legal basis for the Registry, since Regulation 438 does not mention it?”. You are quite correct in saying that Regulation 438/07 does not mandate the registry. In fact there is no specific legislation that says that ESA must create and maintain such a registry. The regulation DOES require reporting of “serious incidents” [see Clause 8].

      How can ESA go ahead and demand registration? It’s simple – they are the AHJ in Ontario and have the legal mandate through the Electricity Act and the Regulations to protect the safety of the citizens of Ontario in whatever way they decide is appropriate. If they decide that a registry of manufacturers is the way to handle the problems with non-compliant products that is within their purview.

      I think that making the statement that this is a ‘tax grab’ is an unfortunate knee-jerk reaction. On the other hand I don’t know that this process will actually help control the problem that it is intended to address.

      In the mean time, I would recommend the following to everyone that disagrees, but wants to be able to continue to do business in the province: Pay the registration fee and register with ESA.

      Write to the Minister of Small Business and Consumer Affairs, the Honourable Harinder Takar, [email protected].
      Write to the Premier of the Province, the Honourable Dalton McGuinty,, or go to his web site and get the physical address and WRITE.
      Write to the head of ESA, Mr. Bob Stelzer, [email protected] and the VP of Regulatory Affairs, Mr. Peter Marcucci, [email protected].

      These are the people who must listen and who can change things.

      I am not now, nor have I ever been an employee of ESA, nor does our company have any other relationship with ESA for any purpose. We are an independent product safety consultancy located in Ontario.

      Keep the comments coming!

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