Canada

Instructions for Use – the New ISO 20607

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Instruc­tions are one of the basic items that users expect to get when they pur­chase a product, and yet these import­ant doc­u­ments are often poorly writ­ten, badly trans­lated, and incom­plete. Key product fea­tures are badly described, and inform­a­tion on fea­tures, set­tings and haz­ards may be absent. All of this des­pite the fact that the min­im­um require­ments […]

Canada

Translation Bafflement

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I’ve been noti­cing a trend with some of my cli­ents that I am hav­ing a really hard time under­stand­ing – maybe a read­er can help me get this… A basic require­ment in the EU is that manu­als and oth­er inform­a­tion a man­u­fac­turer provides to their cus­tom­er be provided in the offi­cial lan­guage of the coun­try where the product is being […]